Read this before acting on anything published on Home Fault Finder.
General information only
All content on Home Fault Finder is published for general information and educational purposes. It describes common causes and typical checks for household faults. It is not a repair manual for your specific appliance, it is not professional advice, and it does not create any professional or advisory relationship between you and this website.
Appliance designs, wiring conventions, safety interlocks and fault code meanings vary between manufacturers, between model ranges, and between production years of the same model. A code that means one thing on one machine can mean something different on another. Always check the documentation supplied with your specific model, and the rating plate on the appliance itself, before acting.
You are responsible for your own safety
Any inspection, maintenance or repair you carry out is done entirely at your own risk. Before starting any work, disconnect the appliance from its power supply, isolate the water supply where relevant, and allow hot components to cool. If you are not confident that you can carry out a step safely, do not carry it out.
Work that should always go to a licensed professional
Do not attempt the following on the basis of anything you read here. In many jurisdictions this work is also restricted by law to licensed trades:
- Any work on fixed mains wiring, consumer units, distribution boards, breakers or earthing.
- Any work on gas appliances, gas lines, flues or combustion systems.
- Opening, recovering, recharging or repairing sealed refrigerant circuits in fridges, freezers, air conditioners or heat pumps.
- Work on pressurised hot water systems, unvented cylinders and pressure relief devices.
- Repairs to appliances showing scorching, melted insulation, arcing, water ingress into electrical components, or any evidence of fire.
- Structural, load-bearing or roofing work.
Warranty, compliance and insurance
Opening an appliance, removing a panel or fitting a non-original part can void your manufacturer’s warranty, breach the terms of a service contract, and in some cases affect your home insurance or your compliance with local regulations. Check your warranty terms and applicable local rules before you begin. We cannot advise on either.
No guarantee of accuracy or outcome
We make a genuine effort to publish accurate, current and useful information, and we correct errors when they are reported. Even so, we give no warranty — express or implied — that any guide is accurate, complete, current or suitable for your situation, and no guarantee that following it will resolve your fault or that it will not make matters worse.
Limitation of liability
To the fullest extent permitted by law, Home Fault Finder and its authors accept no liability for any injury, death, property damage, financial loss, data loss or consequential loss arising from the use of, or reliance on, anything published on this website, or from any failure or delay in publishing or correcting it.
External links and third parties
This site may link to manufacturers, retailers, regulators and other third-party resources. We do not control that content and are not responsible for it. A link is not an endorsement.
Emergencies
If you smell gas, see smoke or flames, notice burning or scorching, find water reaching electrical components, or if anyone has received an electric shock: stop, leave the area if necessary, and contact your emergency services or utility emergency line immediately. Do not use this website to work out what to do.