This policy explains what data Home Fault Finder collects, why, and what control you have over it.
Who we are
Home Fault Finder publishes home repair and appliance troubleshooting guides at this website. For any privacy question, contact contact@homefaultfinder.com.
What we collect
Information you give us
If you email us or submit a form on this site, we receive whatever you choose to send — typically your name, email address and the content of your message. We use it to reply and to improve our guides, and nothing else.
Information collected automatically
Like most websites, our servers and analytics record technical data when you visit: IP address, browser type and version, device type, operating system, referring page, the pages you view, and the date and time of your visit. This is used in aggregate to understand which guides are useful and where the site is failing people.
Cookies
Cookies are small files stored by your browser. We use them in these categories:
- Necessary — required for the site to function and to remember your cookie choices. These cannot be switched off.
- Functional — support optional features such as sharing content.
- Analytical — help us count visitors and understand how pages are used.
- Advertising — may be used by advertising partners to measure and personalise advertising.
You can accept, reject or adjust non-essential cookies through the consent banner shown on your first visit, and change your choice at any time through the cookie settings link. You can also block or delete cookies in your browser settings, though parts of the site may then behave unexpectedly.
Advertising
This site may display advertising supplied by third-party advertising networks. Those networks may set their own cookies or similar identifiers to measure performance and, where you have consented, to personalise the advertising you see. We do not share your name or email address with advertisers.
Analytics and site infrastructure
We use third-party services to host the site, protect it from abuse, and measure traffic. These providers process technical data on our behalf under their own privacy terms.
Legal bases for processing
Where the UK GDPR or EU GDPR applies to you, we rely on: your consent for non-essential cookies and analytics; our legitimate interests in operating, securing and improving the site; and legal obligation where we are required to retain or disclose data.
How long we keep it
Email correspondence is kept only as long as it is useful for handling your query and maintaining the guides it relates to. Aggregated analytics data is retained in line with the retention settings of the analytics service.
Your rights
Depending on where you live, you may have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict its processing, to withdraw consent, and to receive a copy in a portable format. Residents of some jurisdictions also have the right to opt out of the sale or sharing of personal information — we do not sell personal information. To exercise any of these rights, email contact@homefaultfinder.com. You also have the right to complain to your local data protection authority.
Children
This site is intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
International transfers
Our service providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for those transfers.
Changes to this policy
We may update this policy as the site develops. The current version is always published on this page.